| Joined: | Mon Apr 16th, 2012 |
| Location: | Netherlands |
| Posts: | 196 |
| Status: |
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Let us not get carried away on the (mostly excellent) service.
There is a big difference (from the service providers point of view) between a recall and an isolated issue on a single camera.
A recall may require an extensive origanising effort (customer information, parts availability, expert technician hours and shipping to and fro)
Regards, Gilbert