View single post by jb63
 Posted: Tue Sep 27th, 2016 14:20
jb63

 

Joined: Mon Sep 26th, 2016
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I have a 6300 coolpix and when I connect the cord to charge it, no light comes on and the battery does NOT charge. I did find on a Canadian Nikon website that the issue is 'known' and due to a firmware bug. I did speak to Nikon about this and they advised I send the camera in for repair (+ firmware upgrade) and that I'll be responsible for all shipping+repair costs. My position is, if this is a firmware issue, then Nikon should cover all 'repair' costs. Yet, the Nikon people I spoke to stood by their position that, the camera is out of warranty and I need to PAY for it to be repaired.

Is there a workaround, like charging the battery by other means, so I can do the firmware update myself?

Last edited on Tue Sep 27th, 2016 14:21 by jb63