| Joined: | Thu Apr 19th, 2012 |
| Location: | United Kingdom |
| Posts: | 4428 |
| Status: |
Offline
|
I will have to discuss it with them, although I imagine they will only offer to send it away in the same way that I can.
Err...no. If you bought something defective from a retailer you have a legal right to have fair reparation. Under 2015 consumer rights you have 30days to get full refund. After 30days.....
" You're entitled to a full or partial refund instead of a repair or replacement if any of the following are true:
1. the cost of the repair or replacement is disproportionate to the value of the goods or digital content
2. a repair or replacement is impossible
3. a repair or replacement would cause you significant inconvenience
4. the repair would take an unreasonably long amount of time."
See points 3 and 4!!
At the very least, they should be incentivised by this, to loan you a camera for the duration!!
Go bite their legs, girl!
Last edited on Thu Nov 23rd, 2017 15:13 by Eric
____________________
Eric