View single post by jk
 Posted: Tue Oct 30th, 2018 17:10
jk



Joined: Sun Apr 1st, 2012
Location: Carthew, Cornwall, United Kingdom
Posts: 6829
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I have two MacPros one in UK, one in Spain.
I am currently in UK and in an idle moment I upgraded it from ElCapitan (10.11.4) to High Sierra (10.13.6).
Now Photoshop CS6 fails to load properly.
Well it runs and loads but appears as a shadowed application. I can get the menus to drop but I get no action at all. I do not get the application frame.
Maybe I should have incremented the OS upgrade to Sierra and then High Sierra but too late now.


I know Photoshop CS6 works on High Sierra as this is what I have on my Macbook Air and it runs flawlessly.

I have done a trial load of Photoshop 2018 CC (lastest version as a trial). It too works perfectly. Before anyone says .... Buy a CC subscription, the answer is NO, NEVER! I would rather waste my machine than give Adobe another cent.

I know that Adobe Photoshop CS5.5 runs as well as I have tested that.

I have reloaded Adobe Photoshop from my CS6 Design Standard disk. I have reinstalled all the Apple and Oracle Java patches. Still no joy.
I had a call to Adobe Tech Support but they couldnt solve it and they escalated it to second level Technical Support.
I await their call which should have been today but will be tomorrow now!



I have been through all the Adobe KB entries that I can find but no joy there. I can see similar reports but some people tried various spurious stuff and then it worked but there was no consistent fix solution so I am left with using my Photoshop 2018 CC Trial until I get a fix or it expires.


Does anyone know of a fix for this problem?



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