View single post by jk
 Posted: Sat May 4th, 2019 14:30
jk



Joined: Sun Apr 1st, 2012
Location: Carthew, Cornwall, United Kingdom
Posts: 6830
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Robert wrote:
Hilti take the prize for me, if you buy one of their top of the range masonry drills, circa. £1500, after (I think) 100hrs a service light comes on, at (I think) 200hrs it stops working, service is free for two years, after that it's expensive.  Nobody else can put the service light out or get it working again because of the chip.  Think hire company with 20 of them...
I think that this is an item that could actually be won if you took them to court as it is unreasonable restraint of use for an item that has been purchased. 
I am surprised that none of the hire companies have done this.  I guess someone somewhere knows how to fix the chip!
I would love to find out as it would be good to publish.   
What I need is half a dozen of the OOS drills to experiment on. ;-)

BTW....
"Depending on its age and the electronics fitted. if it has the old type electronics, the service light will come on when the machine is due a service (about every 200 Hours) or if the carbon brushes need replacing.
once you have serviced the machine you need to reset the light. do do this, remove the black handle assembly from the main body of the machine. plug it in so that the handle has power, pull the trigger and hold until the light goes out. refit the handle and away you go.

Now if you have the new type of electronics, you will need to return it to hilti for a service, and reset as they have an optical interface which connects to the light from a PC. This can read all the operating data for the machine such as running hours, number of trigger pulls, how long the machine has been plugged in etc. You cannot reset the service counter without this interface and the correct hilti software."

Kill the greedy ba$¥ards.  
Adobe, Hilti, etc... Please remember that no matter how clever you think you are that there is always someone somewhere who can out-think you.  It may only happen once per person but we have 7.2Billion people on the planet and only <1000 greedy corporates like you.  The little man will win! Eventually.



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Still learning after all these years!
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