View single post by GeoffR
 Posted: Tue Jan 11th, 2022 18:48
GeoffR

 

Joined: Wed Apr 11th, 2012
Location: Denham, United Kingdom
Posts: 293
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Some seven years ago I had a 2012 Jaguar XF, it was supposedly a premium car but quite frankly it wasn't a patch on the Saab 9-5 it replaced and I sold it for a 2005 Saab 9-5 Aero. However, as a result of having a Jaguar I joined a Jaguar forum. What I read put me off JLR for life: Cars in the hands of dealers for many weeks awaiting parts or authorisation to replace something. Design faults that should never have happened. Form taking precedence over function resulting in unnecessary complexity etc.

Obviously I won't be buying a new Saab any time soon but their customer service, when I needed it, was excellent. It appears that JLR haven't improved! The place to iron out the bugs is in development, the customer should never find out about them.

I hope you get your Land Rover fixed Eric.

Last edited on Tue Jan 11th, 2022 18:48 by