| Joined: | Mon Apr 2nd, 2012 |
| Location: | Carthew, Cornwall, United Kingdom |
| Posts: | 6877 |
| Status: |
Offline
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Yea, right...
If I could get 1 Mb reliably I would be a happy bunny.
Have been seriously considering satellite. Kick BT right out and just have broadband via satellite.
I have lost service completely for days on end this year. My ISP tells me the fault is in the exchange, BT say it isn't. My ISP had two of us on my local exchange go down within two seconds of each other last time and still BT denied a fault. Miraculously the connection re-established itself two days later. The 'phone was fine. I revert to a mobile connection to stay on-line but that costs me £15 for 30 days whether I use it or not.
They laid the fibre cables to within about 250 yards last spring and we were supposed to be upgraded by end of June, now they talk of end December.
My ISP reckons I MIGHT see 2Mb??? I am about 4 miles from the exchange.
I bought a new Netgear DGND3700 router with Gig ethernet and ADSL2 ready for the switch, It seems it's a duff unit with dodgy chipset. Netgear have brought out a version 2 of the same router but I can't get my v1 swapped for a v2. Grrrrrr
Am currently using an old Speedtouch router I salvaged from a skip, years ago. It just works.
[/rant
Netgear should upgrade the unit for you if it is faulty.
You should get 10MB if the fibre cable is in a cabinet 250yards away. You should in fact get 22MB.
It is down to BT having the exchange upgraded.
I would definitely complain to BT about your service. If you are off service for 24hrs or more then you are entitled to a refund.
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Still learning after all these years!
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