View single post by Robert
 Posted: Mon Apr 23rd, 2012 18:20
Robert



Joined: Mon Apr 2nd, 2012
Location: South Lakeland, UK
Posts: 4066
Status: 
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Ouch! They are not the easiest. Michael got Lightroom 3 and one of the Adobe packages under the education discount scheme, they disallowed one claim because they wanted a fresh letter of proof he was in full time education from his school for each item he ordered. In the end they relented and allowed the transaction. I must have spent over an hour on the phone and countless eMails and 'chat' sessions to customer support.



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Robert.