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New GallerySuccess at last  Rate Topic 
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Posted by KenRay: Mon Jun 4th, 2012 12:55 1st Post
For some unknown reason the Gallery screen has changed and there is now a line saying 'My Gallery' on it and everything does happen as explained and I HAVE uploaded an image . Have no idea who helped but thanks .



____________________
Kenneth Ray


Posted by Robert: Mon Jun 4th, 2012 13:35 2nd Post
Well done Ken! :cheers:

I know it can be oh, so frustrating, I have beaten my head on my desk at times.

I find if I walk away and return later, things seem to fall into place. Sometimes you can try too hard. Once you crack the code, it's unbelievably easy, but until then...


BTW. Did you re-start your computer prior to the success?



____________________
Robert.



Posted by KenRay: Mon Jun 4th, 2012 13:57 3rd Post
Yes I did a complete power down and restart.



____________________
Kenneth Ray


Posted by Robert: Mon Jun 4th, 2012 14:19 4th Post
KenRay wrote:
Yes I did a complete power down and restart.
Thanks for that info Ken.

I wonder if that helped to refresh a cookie?

It's the cookies which control the logging on, the cookies may have become confused at some stage when the Gallery was introduced.

Is that possible/plausible JK?



____________________
Robert.



Posted by jk: Mon Jun 4th, 2012 16:47 5th Post
Well done Ken. See your PMs.

I think that the power down of the PM probably allowed your browser cache to be refreshed and the refreshed links to Gallery and My Gallery to be put in place.
I have been getting the support team to make some changes and frequently these don 'take' unless you clear the browser cache or completely refresh it. Sometimes this requires a power down.



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