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| Heads up - Battery RecallEN-EL15 | Rate Topic |
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| Posted by Doug: Thu Apr 26th, 2012 13:43 | 1st Post |
| Head over to Thom hogans site for a clear idea of what Nikon are doing about this issue since I'm sure it affects many of us This battery is used in the following cameras (and perhaps others) V1, D7000, D800 http://www.bythom.com/
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| Posted by Robert: Thu Apr 26th, 2012 13:47 | 2nd Post |
| I saw the recall on the Nikon site the other day. Affects Nikon D7000, D800, D800E and Nikon 1 V1, according to Nikon. https://nikoneurope-en.custhelp.com/app/answers/detail/a_id/52326
____________________ Robert. |
| Posted by jk: Thu Apr 26th, 2012 15:20 | 3rd Post |
| Yes I saw the recall notice the other day but it is not for all EN-EL15 batteries only certain batches.
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| Posted by Robert: Thu Apr 26th, 2012 16:45 | 4th Post |
| Batch 'E' or 'F'.
____________________ Robert. |
| Posted by Graham Whistler: Thu Apr 26th, 2012 19:00 | 5th Post |
| I have just had an e-mail from my dealer in Fareham telling me of the problem with EN-EL15 batteries Batch Nos 9 digit is either E or F. I have 3 batteries for the D800 so checked at once and found I had on marked with E and had noticed that this battery overheated when recharging. It has now been taken out of service and my dealer advises me it will be replace by Nikon UK on my return from USA. I had two days of serious exposure problems the last time I used that battery in the D800. I would set in S priority mode -0.03 to correct slight over exp next shot would then be even more overexposed and checking histogram I saw camera had given me +1.3 not -0.3 as set and so on. Set camera on M and got good result but with out changing any settings did another shot and shutter on it's own when from 1/125 sec to 1/250 sec then 3rd shot changed to 1/500 sec. This would be a nightmare if working on a serious studio shoot. In all my years of using Digital Nikons I have never seen this. I read and re read instruction book and could see nothing I had done wrong all menu settings OK. SO I DID FACTORY RESTORE. Problem sorted at once D800 now working 100% results all good no more wild settings! I wonder if the faulty battery just altered some of the factory defaults? I can see no sign of damage to camera so hope all is now well. Results are spot on and back to normal. Just left Grand Canyon in rain turning into snow so first place I have been to so far no good pictures!
____________________ Graham Whistler |
| Posted by Graham Whistler: Thu Apr 26th, 2012 19:01 | 6th Post |
| PS Please note that was my 13th posting on our new site!
____________________ Graham Whistler |
| Posted by Hawkeye: Fri Apr 27th, 2012 03:50 | 7th Post |
Graham Whistler wrote: I have just had an e-mail from my dealer in Fareham telling me of the problem with EN-EL15 batteries Batch Nos 9 digit is either E or F. I have 3 batteries for the D800 so checked at once and found I had on marked with E and had noticed that this battery overheated when recharging. It has now been taken out of service and my dealer advises me it will be replace by Nikon UK on my return from USA. Graham - doesn't help you much but I received an email from Nikon UK to check my batteries and found I too had an 'E' battery - Nikon expect to replace them in the first week of May - we get a new one delivered and hand the bad one to the bloke at the door! Sorry to hear you had such seriously uncomfortable problems with exposures with the bad battery - I reckon a word with Nikon might confirm or otherwise that it could be due to the faulty battery - keep us posted on that one. Following your travels and images with the D800 with interest and it's good to hear your positive comments.
____________________ Regards Ken Hawkins |
| Posted by jk: Fri Apr 27th, 2012 04:37 | 8th Post |
| Seems like batch E must be a very large number of cells. Well Nikon at least are providing a good/convenient replacement process.
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| Posted by Squarerigger: Fri Apr 27th, 2012 07:05 | 9th Post |
| I own two of the batteries for my D7000. Neither are the recalled lots. I have to say I think Nikon is handling this recall properly by sending the battery to the customer and collecting the recalled one at that time. Most companies seem to require a return then send. Hope everyone involved has at least one good battery pending the arrival of a new one.
____________________ -------------------------------------------- Gary |
| Posted by jk: Fri Apr 27th, 2012 07:35 | 10th Post |
Squarerigger wrote:I own two of the batteries for my D7000. Neither are the recalled lots. Yes I agree. From a customer perspective it works much better as no loss of goods or services.
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| Posted by Doug: Fri Apr 27th, 2012 08:57 | 11th Post |
jk wrote:Yes I saw the recall notice the other day but it is not for all EN-EL15 batteries only certain batches. According to Thom it's two thirds of recently made batteries
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| Posted by Graham Whistler: Fri Apr 27th, 2012 11:46 | 12th Post |
| Wendy has the same battery in the Nikon V1 (She is v happy with it and getting super pix too) so we now have 3 batteries between two cameras and provided our RV (motorhome) is on full hook-up we can recharge. I was interested to see that 110 volts gives no problems with recharging Nikon batteries or my laptop etc. D800 still working well so looks like no serious damage but will talk to Nikon on my return next week.
____________________ Graham Whistler |
| Posted by Graham Whistler: Thu May 17th, 2012 02:45 | 13th Post |
| Nikon have replaced the faulty battery. Notification came giving day new battery would arrive by UPS courier. New battery arrived. Open packing and remove new battery. Pack faulty battery in provided packet hand to courier. All worked very fine, job done, well done Nikon! My D800 is working perfectly after resetting factory defaults that has been no long term damage so far as I can see. Took pix at family wedding last weekend and exposure spot on and even did some 6400 ISO at disco after main wedding.
____________________ Graham Whistler |
| This is topic ID = 118 | ||
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