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| Moderated by: chrisbet, | ||
| Author | Post | |||||||||
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Eric
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My D750 is in the serial number batch that has to be returned to Nikon to check and rectify a possible shutter shadow problem they have discovered. Perfect timing ...just as we are preparing for a holiday in France. Looks like the Fuji will get another outing.  |
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Gilbert Sandberg
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Eric, re: preparing for I would confer with Nikon Service as to the urgency of a check-up/repair, especially if you do not see symptoms of the recall. Regards, Gilbert |
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Eric
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Gilbert Sandberg wrote:Eric, Yes I have done that, Gilbert. Have sent a covering letter to the Service Manager. Finger crossed he reads it.  |
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jk
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There seem to have been a spate of small issues with D600, D750, D800/810. Is this just a lack of QC or just keeness to provide a perfect product. Prior to this there was an issue with the D200 and banding back in 2004. My D600 didnt really suffer from the oily shutter problem so I cant complain but my D200 did need to returned for the banding issue. |
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Eric
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I just got an acknowledgement of the body being received at Nikon. I notice that their schedule for completing the work is , wait for it.....1st APRIL 2016. I hope that they mean 1st May or it's already long over due. |
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jk
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Hope you get it back soon Eric. I have found that Nikon has been very responsive when I needed it. |
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Eric
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jk wrote:Hope you get it back soon Eric. Yes indeed. Just got txt to say it will be returned on next Monday! That's 3working day turnaround. Very good. |
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Gilbert Sandberg
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Eric, re: turnaround Good to see that Nikon Uk have got it organised. Just consider the effort/logistics required to handle such a recall. The Nikon service people in the Netherlands have also been getting good reports on the turn-around time. Regards, Gilbert |
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Iain
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I have to send the D7200 in for a focus issue and that was a 3 day turn around. Good service. |
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Gilbert Sandberg
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Gentlemen, Let us not get carried away on the (mostly excellent) service. There is a big difference (from the service providers point of view) between a recall and an isolated issue on a single camera. A recall may require an extensive origanising effort (customer information, parts availability, expert technician hours and shipping to and fro) Regards, Gilbert |
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Eric
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I wonder how many D750 bodies need this recall inspection/ repair? They did say there was a queue. Having said that, customer services did advise me to send a begging letter with the body to get the service manager's attention. ...and it worked. |
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Eric
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Well it was back in 3days as promised. The list of items changed, checked and added was surpringly long. I am beginning to wonder if the D750 was only half built when it left the factory! Looking forward to testing it in the next few weeks. |
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jk
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There seems to another problem being reported on the D750. http://nikonrumors.com/2016/04/26/new-nikon-d750-err-shutter-issue-reported-online.aspx/ |
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