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D500 glitch  Rate Topic 
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Posted by Eric: Wed Nov 7th, 2018 04:07 1st Post
Not sure how many people on the forum have got a d500, so perhaps need to address this question on another forum. But just in case anyone has experience or heard about this.....

Today I set off to do some bird photography. The 300mm with the 1.4x Tc attached. It had been working fine a few days earlier and the lens had remained on the camera.

First problem the AF On button on the back was no longer focusing. It had switched back to the shutter button. Had to go into the menu to reassign it,

Second problem....took a shot of the Shrike and it was virtually black. The auto ISO had switched itself off! Had to reset it.

Started to examine camera and high iso noise reduction was on HIGH! I have that OFF by default.

Back home I went to download files and there were no files on the XQD card.....they were on the SD card. The preference setting had changed from the XQD slot to the SD slot....although the overflow setting still remained.



I haven't yet been through the whole camera setting but having four setting change inexplicably got me a bit spooked.

I could have almost believed someone had sneaked in the house and swopped cameras. It was really bizarre.

My first thought was has the Memory Bank setting changed. No ...it was still on B for birds. I scanned through banks A,C,D and none of them had any of these settings as default. So on the face of it the camera hadn't decided to use another Bank.

Firmware is up to date. Everything else working ok.

I guess I will do a 2 button reset and then set the whole thing up a again ...but wondered if anyone else had come across random and limited changes to settings.

PS The wife swears it wasn't her. :lol:



____________________
Eric


Posted by jk: Wed Nov 7th, 2018 04:58 2nd Post
Sounds like you have had the camera do a reset. I have experienced this before on other cameras. I put it down to the fact that I have changed lenses with the camera switched on.
It does seem like somebody has changed it but I think if you examine the code for firmware there may be indicators.



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Posted by Eric: Wed Nov 7th, 2018 06:08 3rd Post
jk wrote:
Sounds like you have had the camera do a reset. I have experienced this before on other cameras. I put it down to the fact that I have changed lenses with the camera switched on.
It does seem like somebody has changed it but I think if you examine the code for firmware there may be indicators.

Hmm...I am a bit of a b@gger at swopping lenses with it switched on. But can't recall doing it since the last time I used it.

Think I will do a 2 button reset and set it up again.



____________________
Eric


Posted by jk: Wed Nov 7th, 2018 06:11 4th Post
Use the option - Save Settings as this saves it to the XQD or SD. So you can restore in these cases.



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Posted by Eric: Wed Nov 7th, 2018 11:22 5th Post
jk wrote:
Use the option - Save Settings as this saves it to the XQD or SD. So you can restore in these cases.
The problem is that if there are other erroneous settings, it will save them as well...so back to square one.

I've actually gone through it all again.

We will see if I have a repeat.

It's quite cathartic starting again. Ive removed several items on My Menu that I thought I would use, but haven't....making room for options I have been hunting through menus periodically.

It's quite an exercise trying to decide what options go on shooting memory banks and custom memory banks and what can be a shortcut on My menu.





____________________
Eric


Posted by GeoffR: Wed Nov 7th, 2018 14:39 6th Post
May I suggest that you consider a copy of Camera Control Pro 2? This allows you to make changes using your computer and, where appropriate the full size keyboard. Once satisfied you can save the settings to the computer ready to restore them to the camera if necessary, better than having the settings file on a memory card. Unfortunately Camera Control Pro 2 isn't cheap.



Posted by Eric: Wed Nov 7th, 2018 16:30 7th Post
GeoffR wrote:
May I suggest that you consider a copy of Camera Control Pro 2? This allows you to make changes using your computer and, where appropriate the full size keyboard. Once satisfied you can save the settings to the computer ready to restore them to the camera if necessary, better than having the settings file on a memory card. Unfortunately Camera Control Pro 2 isn't cheap.
Thanks for the suggestion.
Not really bothered with backing up settings, either way.
They only take a few minutes to redo the settings I commonly use.

What's more desirous is a camera that doesn't misbehave in the first place. If this one does it a second time, it will be down the road.



____________________
Eric


Posted by GeoffR: Wed Nov 7th, 2018 16:39 8th Post
Eric wrote: GeoffR wrote:
May I suggest that you consider a copy of Camera Control Pro 2? This allows you to make changes using your computer and, where appropriate the full size keyboard. Once satisfied you can save the settings to the computer ready to restore them to the camera if necessary, better than having the settings file on a memory card. Unfortunately Camera Control Pro 2 isn't cheap.
Thanks for the suggestion.
Not really bothered with backing up settings, either way.
They only take a few minutes to redo the settings I commonly use.

What's more desirous is a camera that doesn't misbehave in the first place. If this one does it a second time, it will be down the road.
I set the copyright information on mine and that takes ages using the camera monitor.

Did you check the date and time? It could be the clock battery though I don't recall having to restore all my setting when I changed the clock battery on a D2.



Posted by Eric: Wed Nov 7th, 2018 17:20 9th Post
GeoffR wrote:
Eric wrote: GeoffR wrote:
May I suggest that you consider a copy of Camera Control Pro 2? This allows you to make changes using your computer and, where appropriate the full size keyboard. Once satisfied you can save the settings to the computer ready to restore them to the camera if necessary, better than having the settings file on a memory card. Unfortunately Camera Control Pro 2 isn't cheap.
Thanks for the suggestion.
Not really bothered with backing up settings, either way.
They only take a few minutes to redo the settings I commonly use.

What's more desirous is a camera that doesn't misbehave in the first place. If this one does it a second time, it will be down the road.
I set the copyright information on mine and that takes ages using the camera monitor.

Did you check the date and time? It could be the clock battery though I don't recall having to restore all my setting when I changed the clock battery on a D2.

Clock ok.



____________________
Eric


Posted by GeoffR: Thu Nov 8th, 2018 05:39 10th Post
Its not that then



Posted by jk: Thu Nov 8th, 2018 05:52 11th Post
I have seen these type of glitches happen before on other cameras.
I put it down to sh1t happens, cosmic ray, or some other random event.
Like Eric says it is a nuisance and easily fixed or redone.



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Posted by Eric: Thu Nov 8th, 2018 07:46 12th Post
jk wrote:
I have seen these type of glitches happen before on other cameras.
I put it down to sh1t happens, cosmic ray, or some other random event.
Like Eric says it is a nuisance and easily fixed or redone.

Well there was an aurora red alert on my computer a few days before.;-)



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Eric


Posted by jk: Thu Nov 8th, 2018 08:14 13th Post
:lol::-):needsahug:
There is your explanation.



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Posted by Graham Whistler: Mon Dec 10th, 2018 18:51 14th Post
I had my D500 early this year shut down all settings in middle of bird reserve but I think it may have been my error hitting reset button. No pixs lost but had to put back all my default settings and counter went back to zero. I was trying to change focus setting in very bright sun and must have got into wrong menu.



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Graham Whistler


Posted by Robert: Tue Dec 11th, 2018 03:51 15th Post
Well, I don't understand this...

Not only has your camera mis behaved, I have only just spotted this thread. I look in numerous times a day, this thread wasn't visible, I responded yesterday on another thread. Not only that but Grahams new post with the starlings waiting for breakfast this morning was below this post with a new post marker but this thread had no marker??? Bloody digital stuff, we need analogue computers, might be more reliable, a big heavy diesel engined computer throbbing away in my bedroom!!!

:lol:

Anyway, sorry to hear of your issue Eric, I too have had similar with the D3, the intervalometer refused to work. I was tearing my hair out with frustration high on a mountain on Skye, 2am and trying to take a star trails sequence. It turned out the clock had zeroed itself. It had restarted but the intervalometer won't work until the clock has been set to correct time, or any time I suppose but it HAS to have been set, not just started from default time, before the intervalometer will function.

Some of the presets I use had reverted to default settings. I think some of the settings are in a different section of memory because they had survived. I assume the clock battery had had a silly moment, I haven't replaced it, the time is still correct, well apart from still being on BST, not GMT... Need to take the daylight saving off.

It's entirely possible it was caused by swapping the lens without turning the camera off. With the complexity of the PF lenses I suggest you try to remember to turn the camera off before switching lenses else the lens might misbehave.

BTW, does the PF lens remember the stored focus point even after being dismounted from the camera?



____________________
Robert.



Posted by Graham Whistler: Tue Dec 11th, 2018 05:15 16th Post
I agree abput turning off camera to change lenses. With the earely CCD cameras they remained charged and invited dust to settle. So this routine has stayed with me.



____________________
Graham Whistler


Posted by jk: Tue Dec 11th, 2018 06:23 17th Post
Graham Whistler wrote:
I agree abput turning off camera to change lenses. With the earely CCD cameras they remained charged and invited dust to settle. So this routine has stayed with me.
I think that this is an important item to remember. Nikon have always said ever since the introduction of AF that the camera should be switched off when changing lenses.
A parallel to this would be moving your mains powered desktop between rooms you need to unplug it. Now you could just pull the plug with the computer in full editing of an i age and see what happens. Yes because the OS and the applications now are pretty clever when you plug it in again it will restart and frequently it will restart the application butwjether or not you get your image back in its final edited state or in its original form is not guaranteed.
Camera lenses are electical addtions to the (mobile computer) camera so we need to take a little extra care these days. I know that frequently we get away with it but....... not always!



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Posted by blackfox: Tue Dec 11th, 2018 14:44 18th Post
I think we all had hit our peak several years and cameras ago , but the grass always looks to be greener but often is not ...


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